Welcome to Rural Mercantile’s Frequently Asked Questions Page! This handy FAQ provides information about some of the most common inquiries we receive. If your question didn’t make the list, we encourage you to contact us.
Rural Mercantile — or “Belinda’s Place” as it’s known locally — is a lifestyle brand boutique in a small town in Missouri. Our brick-and-mortar storefront is a place where locals and tourists gather to sip coffee and shop for unique clothes, accessories, and home goods.
Rural Mercantile grew from the idea to create a space where customers could shop items that meet the needs of hardworking folks. As an Army veteran and ambitious mom of two boys, Belinda saw a need for affordable yet stylish, comfortable clothes that could be worn from desk to date night or a late-night bonfire with friends. You can even reflect your personal lifestyle at home with our selection of home decor and goods. In-house graphic tees from our RURAL brand even tell a story, featuring local favorite places, events, and history. The best part is that all of our items, while affordable, are from American small businesses and independent artisans, allowing us to support hardworking families right here at home.
Many of our items are made in-house in our own studio. We also source products from passionate artisans, designers, and other small businesses.
We provide free shipping on orders over $99. For orders less than $99, standard shipping rates apply. Most orders ship out within 3 days, although made-to-order artwork and other custom orders may take 2-3 weeks or longer.
While we strive to ship custom orders as quickly as possible, though there are certain times when we experience extremely high demand, especially during the holiday seasons. If you need a gift by a certain date, we recommend contacting us regarding our current production timeline to make sure that we’ll be able to accommodate your order.
We accept returns for store credit within 14 days from the date the order is received. The item must be in unused condition with the original receipt and the tags still attached. Because of high order volumes and the risk of selling out of products, we’re not able to offer direct exchanges. Learn more about returns here.
Unfortunately, orders cannot be changed, modified, or canceled after checkout.
Only one coupon code per order can be utilized.
You may be able to buy now and pay later through Sezzle (subject to third-party financer approval).
We do sell wholesale to qualifying applicants. Learn more here.
You might have noticed that our prices are lower than many boutiques, as well as many corporate retailers. Rest assured that we never sacrifice quality to get these low prices. Our products are affordable, but they’re quality. We believe that loyal customers are the heart and soul of any successful small business. We keep our prices low so you’ll want to come back again and again!
These shorts are my go to lounge wear at home! So soft and I love how they aren't paper thin and cling like other shorts I have.
Our mugs just arrived today. Love the saying, especially during the Pandemic. Quick delivery and the packing ensured that they arrived in good shape. The hand written note by Belinda was a nice touch. We look forward to ordering from you again.
Great mug. It’s a hit. I need a couple more.
Not only is it a conversation starter.. it’s one of the most comfortable shirts you’ll ever put on.... wear to the gym.. to the bar.. hell, wear it to church on Sunday’s and make the old ladies blush.. either way you.. and everyone who sees you in it, is going to love this shirt..
The shirt arrived very quickly was exactly as described soft and comfortable I love it
Ordered a Thick Fil A shirt and again, it did not disappoint. This is the second time I’ve ordered and I am sure I will be ordering again.
As a big dude I didn’t know what to expect when I ordered this epic T- shirt. The package arrived quickly, the fit (2X) is perfect, and is super comfy soft. As an added perk, when I wear this shirt out in public I get all the attentions. “Yo Ladies! My eyes are up here!”
Well worth it! Customer service is off the charts!
I put that shirt on and I knew I could crush any job interview, rule any catwalk, overthrow a small South American or African government, and possibly make sweet sweet love to myself
Fantastic communication regarding order fulfillment and shipping. Great quality merchandise and customer service!
Love the tee so soft
Great tee. True to fit sizing quick shipping thanks
Love it!! So soft and comfy!
Love my shirts!!
Amazing shirt, company, & quick shipping!
Really love 💕 this shirt. It’s true to size, soft material and man does that nail me to a “T”....not a hugger 😊 Shipping was fast once it was processed, a a personalized Thank You wrote on my receipt really made my day 🥰
Great fitting T
Love this tee! So soft. Will definitely order another!
It’s a hat
It was a gift for my son!
He absolutely loved it- great quality and price.
I was pleasantly surprised with the skirt. I expected it to be stiff and slightly tight..it’s soft and with the five I need to fit just right. I recommend this product. I’m 5’2, 120lbs and ordered a M.
I love it!
I love all the cute pattern and print options. The wristlet is great to have when carrying a lot of stuff
Love my new shirt! Super soft and shipped fast!
Perfect length for an oversized sweatshirt, and very soft. Great color as well.
Coffee Then Cattle Navy Graphic T-Shirt
This is amazing makes it easy to just grab my wallet and since it goes around your wrist I havent left it sitting.
Good material, very well made!
I love this T and have already had a couple requests from family members who want one. I will be ordering more!
Love the shirt and quick delivery!
Love this shirt!
I saw a hottie at the park checking out my caboose … I said, “hey girl friend, how’s it shaking?” She just smiled and said, “nice fanny …. pack"
This tshirt is so super soft! Shipping was quick and customer service was excellent. You will love this tshirt!
It's super cute and fits great. Plenty of room for your phone and lipstick. Can't wait for the weekend of the 4th to get some use out of it.
Fits true to size- great quality- on time shipping and had a note of appreciation for shopping with them.
Will trade with her again!
Super cute and comfy t-shirt arrived two days after placing my order online.
This was a super fun and cute gift for a friend! We are White Claw Drinking buddies and just can sit outside have a drink or two and light the candle now!!!!