Welcome to Rural Mercantile’s Frequently Asked Questions Page! This handy FAQ provides information about some of the most common inquiries we receive. If your question didn’t make the list, we encourage you to contact us.
Rural Mercantile — or “Belinda’s Place” as it’s known locally — is a lifestyle brand boutique in a small town in Missouri. Our brick-and-mortar storefront is a place where locals and tourists gather to sip coffee and shop for unique clothes, accessories, and home goods.
Rural Mercantile grew from the idea to create a space where customers could shop items that meet the needs of hardworking folks. As an Army veteran and ambitious mom of two boys, Belinda saw a need for affordable yet stylish, comfortable clothes that could be worn from desk to date night or a late-night bonfire with friends. You can even reflect your personal lifestyle at home with our selection of home decor and goods. In-house graphic tees from our RURAL brand even tell a story, featuring local favorite places, events, and history. The best part is that all of our items, while affordable, are from American small businesses and independent artisans, allowing us to support hardworking families right here at home.
Many of our items are made in-house in our own studio. We also source products from passionate artisans, designers, and other small businesses.
We provide free shipping on orders over $99. For orders less than $99, standard shipping rates apply. Most orders ship out within 3 days, although made-to-order artwork and other custom orders may take 2-3 weeks or longer.
While we strive to ship custom orders as quickly as possible, though there are certain times when we experience extremely high demand, especially during the holiday seasons. If you need a gift by a certain date, we recommend contacting us regarding our current production timeline to make sure that we’ll be able to accommodate your order.
We accept returns for store credit within 14 days from the date the order is received. The item must be in unused condition with the original receipt and the tags still attached. Because of high order volumes and the risk of selling out of products, we’re not able to offer direct exchanges. Learn more about returns here.
Unfortunately, orders cannot be changed, modified, or canceled after checkout.
Only one coupon code per order can be utilized.
You may be able to buy now and pay later through Sezzle (subject to third-party financer approval).
We do sell wholesale to qualifying applicants. Learn more here.
You might have noticed that our prices are lower than many boutiques, as well as many corporate retailers. Rest assured that we never sacrifice quality to get these low prices. Our products are affordable, but they’re quality. We believe that loyal customers are the heart and soul of any successful small business. We keep our prices low so you’ll want to come back again and again!
I grabbed a bag of this with my order on a whim, and so glad I did! I was expecting it to be like peanut brittle but it is SO MUCH BETTER. I just ordered 7 more bags!!!
This grab bag was so good. It had the perfect balance of great items, like a super cozy sweatshirt, fun little carry bag to crafty stuff like paint and all for a great price!
2nd one I've bought. Love it. Gotten tons of compliments and a few girls asking where they can get one!
So cute and soft! Fits perfectly true to size as well!
I don’t have it yet!
Amazing quality and design! Bought as a Christmas gift for my bride, and she absolutely LOVES it! Thanks Belinda for helping to keep making me a hero in her eyes!
Outstanding quality and design! Bought this shirt for my bride, as a Christmas present, and she absolutely LOVES it! Thanks Belinda, for helping to keep me a hero in her eyes!
The fit of this sweatshirt is absolutely perfect. It's fitted without being tight and the sleeve length is my favorite. So soft and cozy and the color is a unique shade of red that is super flattering.
Five Card Poker on a Saturday Night Ceramic Speckle Mug
As soon as I saw this bag I knew who I was going to buy it for. The quality is good & it seems like it will hold up well.
I love this Sherpa jacket! Comfortable and flattering!
Love it and have had several compliments already! So I’ve definitely shared your website to some people so you may get more orders ;)
Exactly like the picture and the fabrics so soft
Love the bags. Well made!